This week's Wise Words are, once again, a much-needed reminder. I've given up on any attempts to "be pretty" and the wittiness just comes on its own, almost as if it's evolved as a tool for survival, but being gracious is not nearly as easy as it sounds. And it's about so much more than just graciously accepting a compliment or invitation or gift. It's about being courteous and kind in all that you do and with everyone you come across. It's something I strive for in all aspects of my business but so very rarely achieve in my personal life. I 'm working on changing that for the better and, like most things worth having, it's a constant work-in-progress.